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NO.211, XuJiaCao RD, Haishu District, Ningbo, China · Zip 315000

Warranty

Ever Expresslink Limited's products are warranted against defects in materials and workmanship for a period of one year unless otherwise stated, from the date of delivery to the initial end user of the product.

Remedy

If Ever Expresslink Limited receives notice of such defects during the applicable warranty period, Ever Expresslink Limited shall, upon review, replace products that prove to be defective or that do not meet specifications. Ever Expresslink Limited's entire liability and your exclusive remedy shall be, at Ever Expresslink Limited's option, return of the price paid or replacement of the product that does not meet the limited warranty.

Replacement Products

Any replacement product will be warranted for a period of ninety days from the date of delivery to the initial end user of the product.

Not Covered

Any loss, damage or malfunction relating in any way to shipping, storage, accident, abuse, excessive use, alteration, misuse, neglect, failure to use products under normal operating conditions, failure to use products according to any operating instructions provided by the seller, lack of routine care and maintenance as indicated in any operating maintenance instructions, or failure to take any proper precautions under the circumstances.

Expendable Items

Products, items, parts, accessories, subassemblies or components which are expendable in normal use or are of limited life, such as but not limited to dust caps and diodes. The seller reserves the right to revise the foregoing list of what is covered under this warranty.

Limitation

Ever Expresslink Limited shall in no case be liable for consequential damages caused by a product failing to work properly.

FAQ

Warranty Questions

How long is the warranty period?

One year from the date of delivery to the initial end user of the product, unless otherwise stated.

What is the remedy if a product is defective?

At our option, return of the price paid or replacement of the product that does not meet the limited warranty.

How long is a replacement product warranted?

Ninety days from the date of delivery of the replacement to the initial end user.

What is excluded?

Damage from shipping, storage, accident, abuse, excessive use, alteration, misuse or neglect, use outside normal operating conditions or contrary to operating instructions, and lack of routine care. Expendable items of limited life such as dust caps and diodes are also excluded.

How do I make a claim?

Email [email protected] with the product, the order reference and a description of the fault. Notice has to reach us within the applicable warranty period.

Have A Warranty Question

Email the product, the order reference and what happened. We will tell you what applies before you ship anything back.