Grinding machine manufacturer in Shenzhen since 2012 [email protected] +86 137 2585 290709:00 - 18:00 GMT+8
WUK Machinery office building and machine assembly hall where machines are tested
Solution

Commissioning Training and After Sales Support

A machine without answers behind it is scrap in a crate.

Why This Matters

Commissioning and After Sales Support

WUK provides pre sale, in sale and after sale service with technical support, and maintains a customer service system intended to help users complete complex machining tasks. In practice that means our engineers stay reachable while you are commissioning the machine, not only while you are buying it.

Pre Sale Technical Review
Installation Preparation
Commissioning Support
Operator Guidance
Warranty Period
Ongoing Parts and Advice
The Process

Six Stages From First Contact to Running Machine

  1. Pre Sale Technical Review

    Machine, wheel and workholding specified against your part before you commit to an order.

  2. Installation Preparation

    Foundation, supply voltage, frequency and space requirements confirmed before the machine ships.

  3. Commissioning Support

    Documentation plus remote engineer support while the machine is levelled, powered and set up for the first part.

  4. Operator Guidance

    Setup sequences, wheel selection and dressing practice explained for the operators who will run the machine daily.

  5. Warranty Period

    12 months on the machine, with replacement parts supplied for covered failures.

  6. Ongoing Parts and Advice

    Wheels, dressers, bearings, seals and control components quoted against model and serial number after the warranty ends.

Machines Involved

Models This Solution Most Often Covers

WK450 automatic circular saw blade grinder with adjustable tooth angle head
Saw Blade Resharpener

WK450 Automatic Circular Saw Blade Grinder

A 130 kg workshop machine that resharpens blades up to 450 mm in minutes.

  • Grinding diameter range50 to 450 mm
  • Teeth pitch (max)25 mm
View Specifications
FX-12S high precision centerless grinding machine for small diameter parts
Centerless Grinder

FX-12S High Precision Centerless Grinding Machine

Built for small parts, where high volume and tight size control meet.

  • Grinding range (diameter)0.5 to 40 mm
  • Grinding wheel size (dia x width x hole)305 x 150 x 120 mm
View Specifications
Questions

Commissioning and After Sales Support Questions

What does the warranty cover?

12 months on the machine. Within that period we supply replacement parts for covered failures and work through diagnosis with you.

How do I reach an engineer?

WhatsApp on +86 137 2585 2907 or email [email protected]. Our working hours are 09:00 to 18:00 China time, Monday to Saturday.

Do you attend site for installation?

Remote commissioning support is standard. On site attendance is arranged case by case and quoted separately.

Are spare parts available after the warranty?

Yes. Quote the model and serial number and we ship against it.

Talk to an Engineer

Commissioning Training and After Sales Support

Send the drawing, the part or the question. Our engineers answer on WhatsApp during working hours in China and by email outside them.

Karen | +86 137 2585 2907 [email protected]Monday to Saturday, 09:00 - 18:00 (GMT+8)