Contact
Talk to a Sales Engineer
Any technical or product question reaches a sales engineer directly. There is no contact form on this site on purpose — WhatsApp and email get an answer faster.
WhatsApp and WeChat
Same number for WhatsApp and WeChat. Fastest route to an engineer.
Chat on WhatsAppPhone
China Standard Time, UTC+8. Outside office hours use WhatsApp or email — online support runs 24/7.
Regional Partners
Partner in Qatar
Contact Mr. Kamal Al Damiri
Email [email protected]
Address New Industrial Area, Doha, Qatar
Partner in Australia
Contact Mr. Norm
Email TBC
Address Narellan, Sydney, Australia
Partner in South America
Contact Mr. Ashton
Email TBC
Address Trinidad and Tobago
Follow Sinomac
What to Include in Your First Message
- Capacity — the heaviest routine lift
- Single or double girder, if you already know
- Lifting height and span, rail centre to rail centre
- Duty: average lifted weight and lifts per hour
- Power supply: 3PH 220 V / 380 V / 415 V / 440 V / 460 V or other
- Travel distance, and whether conductor rail and crane rail are needed
- Service area conditions: hazardous area, temperature, dust
- Workshop drawing, if available
Frequently Asked Questions
What is the fastest way to reach you?
WhatsApp on +86 166 5035 8998. It is also the WeChat number. Email reaches the same sales engineering team.
Do you have partners outside China?
Yes, in Qatar, Australia and South America. Contact details for each are listed on this page.
Are your cranes built to FEM and DIN standards?
Yes. Sinomac designs to FEM, DIN and ISO. Duty group is set from your real lifting cycle, so the classification on the nameplate matches how the crane is actually used.
Can you supply a crane kit instead of a complete crane?
Yes. Sinomac supplies hoist, end carriages, drives, control system and anti-sway as a kit, and provides free production drawings of the girder for regional partners and clients buying kits, which lowers shipping cost.
How fast do you quote?
Sinomac provides a crane quotation within 24 hours and a CAD drawing within 48 hours.
What documentation ships with the crane?
Equipment qualification certificate, main parts qualification certificates, electrical drawing diagram, installation operation and maintenance manual, and installation and commissioning instructions.
Send the Requirement Now
Quotation within 24 hours, CAD drawing within 48.