Contact
Talk To a Ceramic Engineer Not a Contact Form
There is no form on this site. WhatsApp and email both reach the same sales engineers, and a drawing attached to the first message saves a full day of back and forth.
Where We Are
5/F, Building B, No. 26 Changjin Road, He'ao Community, Longgang District, Shenzhen, China
The factory occupies 8000 sqm factory in Nanshan District, Shenzhen. Sales office in Longgang District, Shenzhen
Working Hours
- Monday to Friday 9:00 - 18:00
- Saturday and Sunday 10:00 - 18:00
What to Send First
- A 2D or 3D drawing with the critical dimensions marked
- The working temperature and the medium the part runs in
- The quantity you actually need, for the sample and per year
- What the current part is made of and how long it lasts
Why There Is No Contact Form
Forms lose drawings, land in spam folders and hide who actually replied. WhatsApp and email put you in a thread with the engineer who will quote the part, and you keep a copy of everything that was said.
Contact FAQ
How quickly do you reply?
Messages are answered during working hours: Monday to Friday 9:00 to 18:00 and Saturday to Sunday 10:00 to 18:00, Shenzhen time.
Which address do I send samples or documents to?
5/F, Building B, No. 26 Changjin Road, He'ao Community, Longgang District, Shenzhen, China This is the sales office in Longgang District.
Can I visit the factory?
Visits are arranged through the sales office. Message us on WhatsApp with the dates you are in Shenzhen.
What information do you need to quote?
A drawing with the critical dimensions and tolerances, the working environment, and the quantity you need.
Do you have a contact form?
No. All enquiries go through WhatsApp or email so the drawing stays attached to the conversation.
Send the Drawing Now
One message with the drawing, the duty and the quantity is enough to get a real quotation.
Send a 2D or 3D drawing by WhatsApp or email. Samples in 4 to 7 working days.