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Smart pet feeders and water fountains manufactured in Shenzhen since 2012

Legal

Privacy Policy

This site carries no enquiry forms, no analytics scripts and no advertising cookies. This page explains what that means and how we handle the information you send us directly.

What this policy covers

This policy explains how Best Global Electronic Co., Ltd, trading as PAWBILT, handles information in connection with this website and business enquiries made through it.

Information we collect

This website does not use enquiry forms, analytics scripts or third-party tracking tools. We do not set advertising cookies. The only personal information we hold is what you send us directly by WhatsApp or email, such as your name, company, contact details and the content of your enquiry.

How we use it

Business information you send is used to answer your enquiry, prepare quotations, arrange samples, and manage an order if one follows. We do not sell contact details and we do not add addresses to marketing lists without a clear request.

Hosting and server records

The web host keeps standard server logs, which may include IP addresses and requested pages. These are used for security and technical operation and are not combined with enquiry information.

Third-party services

Messages sent to us on WhatsApp are handled according to WhatsApp's own terms. The location map on our contact page is embedded from Google Maps and loads only when that page is opened.

Confidentiality of project information

Drawings, specifications, volumes and commercial terms shared during a project are treated as confidential. We sign a mutual non-disclosure agreement before sensitive files move in either direction, and we do not publish customer names, listings or store locations without written permission.

Data retention

Enquiry correspondence is kept while a commercial relationship is active and for a reasonable period afterwards. Production and quality records are retained for two years for traceability.

Your choices

You can ask us what information we hold about you, ask for it to be corrected, or ask us to delete it. Send the request to the email address below and we will respond within a reasonable period.

Changes to this policy

If this policy changes we will update this page. Continued use of the site after an update means the current version applies.

Contact

Questions about this policy can be sent to [email protected] or to Best Global Electronic Co., Ltd, Shenzhen, Guangdong, China.

Last updated August 2026.