Buyer Type
Subscription And Veterinary Services
When hardware supports a service, the device stops being a one-time sale and becomes part of the customer relationship. That changes what matters: feeding data, portion accuracy and a device that keeps working for years rather than seasons.
Challenges
What Goes Wrong In This Channel
Portion accuracy affecting the diet plan
If the device cannot dispense a consistent portion, a prescribed feeding plan becomes guesswork. Our feeders hold 10 g per portion within 2 g.
No feeding record for the clinical file
Vets and diet services need to know whether the animal actually ate, not just whether food was dispensed.
Hardware failing before the subscription pays back
A device subsidised against a subscription has to survive years of daily use, which changes the material and motor specification.
Separating diets between animals in one home
Prescription and standard diets in the same household need physically separate bowls.
Requirements
What This Channel Needs From A Factory
- Portion accuracy verified and documented
- Feeding event logs available through the app
- Extended durability testing on motor and auger
- Dual-bowl options for diet separation
- Long-term parts availability for a multi-year programme
Recommended Models
Products That Suit This Channel
PB-F600W
6L Dual-Bowl Feeder
Wet and dry food from one unit for two-cat homes
PB-F600D
AI Dual-Camera Feeder
Two lenses, pet recognition and a privacy shutter on a schedule
PB-W400
4L Cordless Fountain
Five filtration layers, UV sterilisation and two weeks between refills
PB-F400V
4L Voice Feeder
A ten-second recording of the owner's voice calls the cat to eat
Working Process
From First Enquiry To Repeat Supply
Answers
Questions From Subscription And Veterinary Services
Do you work with subscription and veterinary services at small volumes
Yes. The standard entry point is 500 units per model in a stock configuration, which is designed to let a buyer validate demand before committing to container quantities.
Will you supply our competitor with the same design
Stock models are available to any buyer. For ODM projects where you fund the tooling, exclusivity is agreed in writing and covers the housing design for the agreed territory and term.
What documentation do you provide
Test reports for CE, FCC and RoHS, material certificates for food contact parts, factory audit documents, batch records and packaging drawings. Additional market files are arranged on request.
How do we start
Send your target models, quantities and destination market on WhatsApp or by email. You will get pricing and lead time within one working day, and sample units can ship the same week.
Next Step
Tell Us What You Are Building
Send your models, quantities and destination market. Pricing, lead time and documentation arrive within one working day.
Replies within 24 hours on working days. No enquiry forms, we answer on WhatsApp and email directly.