Trust Centre
Every Stage Of Manufacturing Under One Roof
Tooling, moulding, electronics, assembly, testing and packing all happen in the same Shenzhen building. This page shows what that means in practice, because factory claims are easy to make and harder to document.
Production Areas
What Sits In The Building
Six areas, each with a specific job. Every image below is from our own production floor, with a note on why that stage matters to the product you would receive.
Assembly Lines
Twelve-station lines with function checks built into the sequence. An operator finds a fault at the station where it was created rather than at final inspection.
Quality Control
Units move from assembly straight into testing. Every unit runs for 24 hours and passes a 100 percent function test before it is allowed near a carton.
Mould Workshop
Tooling for every housing in the range is cut and maintained here. Keeping the mould shop in the building means an ODM revision is scheduled by us rather than queued behind another factory's work.
Injection Moulding
Housings, hoppers, chutes and bowls moulded from food-grade ABS and PP. Material certificates name the grade and the supplier rather than making a general claim.
Warehouse And Packing
Cartons engineered for container loading and tested in the configuration they will actually ship in, whether that is a pallet to a distribution centre or a courier network.
Finished Goods
What leaves the building. Every unit is function tested, aged for 24 hours and packed in a carton that has passed a drop test at 80 cm on six faces.
Quality Control
Six Checkpoints Before A Unit Ships
- 1
Incoming material
Every batch of food-grade resin and every electronic component checked against its specification before it enters the store.
- 2
In-process checks
Function checks built into the assembly sequence so a fault is found at the station that created it.
- 3
Ageing run
24 hours of continuous operation on every unit before it is packed.
- 4
Function test
100 percent of units tested for dispensing, connectivity, camera where fitted and battery backup.
- 5
Drop test
80 cm on six faces in the export carton, on a sample from every batch.
- 6
Pre-shipment inspection
AQL sampling on the finished, packed goods, with the report shared before the container is sealed.
Certification
Documentation We Hold
CE
European Union conformity including the Radio Equipment Directive
FCC
United States radio frequency emissions
RoHS
Restriction of hazardous substances in materials
ISO
Quality management system covering the facility
Food-grade
Material certificates for all food contact components
On request
UKCA, PSE, KC and other destination market files
Test reports name the factory rather than a trading company. Ask on WhatsApp for the specific report covering the model you are evaluating.
Factory Tours
Come And See It
We arrange factory visits for buyers evaluating a programme. If travel is not practical, we record a video walkthrough of the specific lines that would build your product, including the assembly stations and the ageing room.
Answers
Quality And Audit Questions
Can we audit the factory
Yes. We accept third-party audits and customer audits, and we prepare the documentation pack in advance so the visit is spent on the floor rather than searching for records.
What records do you retain
Batch records, test results, material certificates and inspection reports for two years, which is what a traceability request needs if a field issue appears months after shipment.
Do you allow pre-shipment inspection
Yes, by your own team or a third-party agency. We schedule the inspection before the container is booked so any finding can be corrected rather than shipped.
Is the ageing test really run on every unit
Yes, 24 hours on every unit. It is the single most effective step for catching the early-life electrical failures that generate returns in the first month.
Next Step
Ask For The Documentation
Test reports, material certificates and inspection records for any model in the range. Tell us which model and the file comes back the same day.
Replies within 24 hours on working days. No enquiry forms, we answer on WhatsApp and email directly.