Download Centre
Documents Sent Directly Rather Than Left On A Page
Tell us which model you are evaluating and the current file comes back within a working day. That way you get the right version for the right model instead of whatever was uploaded last year.
Product Catalogue
Full range of 14 models with specifications, capacities and carton data.
Datasheets
Per-model technical datasheet including dimensions, power, materials and certification.
Specification Sheets
Detailed parameter tables for engineering and compliance review.
User Manuals
End user manuals in English, supplied as editable source for private label programmes.
Installation And Setup Guides
Setup, pairing and first-use guidance for your support team.
Certification Files
CE, FCC and RoHS test reports plus material certificates for food contact parts.
Packaging Drawings
Carton dimensions, gross weight, container loading and pallet configuration.
Product Photography
High resolution product images cleared for your listings and retail packaging.
CAD And 3D Files
Available On Request Under NDA
CAD and 3D files contain tooling detail, so they are not published for open download. For an ODM project or a compatibility check, we share them on WhatsApp after a mutual NDA, which we can send you the same day.
Answers
Download Questions
Why are files not on open download
Datasheets, certification files and packaging drawings are commercial documents. Sending them directly means you get the current version for the specific model you are evaluating rather than an outdated PDF.
Can we get CAD or 3D files
CAD and 3D files are shared on request through WhatsApp after a mutual NDA. They are not published for open download because they contain tooling detail.
How quickly do files arrive
Within a working day, usually within a few hours during Shenzhen business hours.
Can documents carry our branding
For private label programmes, yes. Manuals, specification sheets and packaging artwork can all be issued under your brand.
Next Step
Request Your Documents
Name the models and the documents you need. Everything comes back in one message within a working day.
Replies within 24 hours on working days. No enquiry forms, we answer on WhatsApp and email directly.