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Contact

Talk To The People Who Build The Machine

No form and no call centre. WhatsApp and email both reach our engineering and sales team in Hefei directly.

WhatsApp

The fastest route. Send photos of your current pack, a video of your line or a drawing straight into the chat.

+86 181 1999 8478

Chat On WhatsApp

Email

Best for detailed specifications, drawings and formal quotation requests.

[email protected]

Email Us

Telephone

Office hours in Hefei, China Standard Time.

+86 551 6866 8890

Call The Factory
Factory Address

Visit Us In Hefei

Company
Hefei Honor Automation Technology Co., Ltd.
Address
No. 6 Tianshui Road, Luyang Economic Development Zone, Hefei, Anhui, China
Working hours
Monday to Saturday, 08:30 - 18:00 China Standard Time (UTC+8)
Support
24/7 technical support, 4-hour response on a critical stoppage
Hefei Honor Automation factory entrance in Luyang Economic Development Zone

The Hefei Honor plant entrance in Luyang Economic Development Zone, Hefei. Visitors are received here for machine acceptance tests.

Send A Drawing

How To Send Us Files

We do not use upload forms. Send drawings, bag samples, product photographs and line videos through WhatsApp or by email and they reach an engineer directly.

Drawings And CAD

PDF, DWG or STEP by email, or straight into the WhatsApp chat if the file is small.

Email The Drawing

Bag Or Pack Samples

A photograph of the pack with a ruler beside it is often enough. Physical samples can be posted to the factory address above.

Send A Pack Photo

Material Samples For A Trial

Send a sample and we run it on the matching machine, record the weights and the speed and send you the video.

Request A Sample Trial
FAQ

Contact FAQ

Questions buyers ask before they order. If yours is not here, message us and an engineer will answer.

What information should I include in a first message?
The product name, the target pack weight, the pack format and the output you need. A photo of your current bag and a short video of your existing line usually gets you a firm configuration within a working day.
Do you have a contact form?
No, deliberately. Forms lose messages and add a day to every reply. WhatsApp and email reach the same engineers directly, and you keep a copy of the thread.
What language do you work in?
English and Chinese. Technical drawings and specification sheets are issued in English.
How quickly will I get a reply?
Enquiries are normally answered the same working day during Hefei office hours. Existing customers with a machine down get a guaranteed 4-hour response, 24/7.

Start With Four Numbers

Pack weight, bags per minute, bag style and bulk density. With those we can name a model in one message.

Send a drawing, a bag sample photo or a video of your current line on WhatsApp or by email — that is usually enough for us to quote.