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Industrial input devices manufactured in Shenzhen since 1995
Outdoor through the wall ATM enclosure in service
Industry Application

Stainless Steel Keyboards and Keypads for Self Service Kiosks and ATMs

Public terminals are used by everyone, in every mood, with no operator standing by, which is why ATMs and self-service kiosks use stainless steel input devices rather than the plastic keyboards found on a desk.

Public terminals are used by everyone, in every mood, with no operator standing by, which is why ATMs and self-service kiosks use stainless steel input devices rather than the plastic keyboards found on a desk. KEYU produces these units from 304 stainless steel, a material chosen for corrosion resistance and durability under continuous public handling. The range for this sector covers metal keyboards, black keyboards, backlit keyboards, trackballs and numeric keypads with LCM.

What Goes Wrong On Site

  • A terminal in a public space attracts deliberate damage, and replacing an input device means an engineer visit and downtime at that machine
  • Plastic keys hold the heat of a finger long enough for a thermal camera to read the order in which a code was entered
  • Machines placed in lobbies, stations and outdoor walls face dust, spilled drinks and cleaning water with no shelter
  • Users bring very different expectations of how a machine should be operated, and an unfamiliar or unlit layout stalls the transaction
  • Cash and payment terminals need input hardware that resists drilling, dismantling and key substitution as much as ordinary wear

What Buyers In This Sector Need

  • 304 stainless steel construction chosen for corrosion resistance and a long service life in public use
  • Fast thermal conduction across the key surface so residual heat does not reveal which keys were pressed
  • Sealed, panel-mount assembly that keeps liquid and dust out of the cash handling and computing modules behind it
  • An on-board pointing device, such as a trackball, where the kiosk application needs cursor control alongside key entry

Typical Installations

  • Bank ATMs where a metal numeric keypad handles PIN entry and the surrounding keys drive the menu
  • Ticketing and transport kiosks in stations and terminals, running unattended through long service hours
  • Retail and hospitality self-checkout stations where the keyboard is cleaned down repeatedly through the day
  • Information and wayfinding kiosks that need a full metal keyboard with an integrated trackball for search and map panning
  • Queue and registration terminals in public buildings, where a backlit keyboard helps in variable lighting
  • Vending and top-up machines using a numeric keypad with LCM so the display and keys arrive as one sealed part

How A Project Runs

Step

Define the terminal opening, the key layout and whether a trackball, touchpad or display window has to sit in the same plate

Step

We map that against our existing molds and tell you what can reuse tooling and what needs a new plate

Step

Engineering drawings and a 3D model go out for your review, including fixing points and harness exit

Step

We manufacture a sample on our own CNC and sheet-metal equipment for you to install in a real terminal

Step

On approval we move to production, with metal processing controlled under our ISO 9001:2015 quality management system

Step

Records are retained so the units you order in future years match the terminals already deployed

What We Deliver

  • OEM and ODM manufacturing from a wholly-owned 4,500 square metre factory, with over 1,000 sets of molds available
  • Sealing and impact options across the range including IP65, IP66, IP67 and IK07, confirmed for the model you choose
  • Documentation drawn from our test-report record covering ISO 9001, IP67, RoHS, CE, SGS and FCC

Self Service Kiosks and ATM Questions

Why do ATMs use stainless steel keypads instead of plastic?
Two reasons. Metal survives the rough handling a public machine receives, which lowers maintenance cost over the life of the terminal. Metal also conducts heat quickly, so the warmth left by a finger disperses fast and the key order is hard to recover from a thermal image.
Which grade of stainless steel do you use?
Our stainless steel keyboards are made from 304 stainless steel, selected for corrosion resistance and durability in continuous public use.
Can a trackball be built into the same plate as the keyboard?
Yes. Trackballs are part of our product range and can be integrated into a single panel-mount assembly with the keyboard, which saves a second cut-out in the kiosk face and keeps the sealing line simple.
Do you supply keyboards in colours other than bare steel?
Black keyboards are a standard part of the self-service range alongside the plain metal finish. Finish is one of the items we confirm during drawing review, together with legends and backlighting.
Can you build to our kiosk drawing rather than a standard footprint?
That is how most of this work runs. Send the panel drawing and layout requirement and our engineers design the plate, key matrix and mounting to suit, returning drawings for approval before tooling starts.

Specifying Input Devices For Self Service Kiosks and ATM

Send the panel cutout, the interface your controller expects and the environment the terminal sits in.