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FAQ

Questions Buyers Ask Before Ordering

The answers below are the ones we give by email every week, published so you do not have to ask for them.

Buying And Quotation

What does BETTER need from me to quote a price?
Two things: the raw material you will process, and the production capacity you need per batch. Machines from 0.5L to 200L are supplied, and a larger capacity machine can be customised according to your request.
Can we do an extraction test before purchasing?
Of course. An extraction test can be run with your raw material, and videos and pictures of the test are sent to you for reference.
Which extraction technologies do you build?
Counter flow extraction systems, ultrasonic extraction systems, low temperature extraction systems, CO2 supercritical extractors with winterization, short path distillation and rotary evaporators, as well as drying machines.
Do you supply a complete solution or only machines?
Better Industry provides customised turn-key solutions that include specific extraction process parameters, engineering design, equipment manufacturing and installation.

Process And Materials

What material can you process with this machine?
The CO2 extraction machines are widely used in extracting hemp oil, wheat embryo oil, fish oil, tobacco essential oil, Arteannuin, Sundrops oil, Gingerol, Pepper haematochrome, Hops extract and Agarwood oil, among others.
Can the CO2 be reused?
Yes. CO2 can be used in circulation.

Production, Packing And Installation

How long does it take to produce the machine once I place my order?
The process flow of a supercritical CO2 extraction machine is complex, so production generally takes about 60 workdays. Every procedure and detail has to be inspected strictly, because Better Industry is responsible for the quality of the machines its customers run.
How will my order be packed, and can you provide the installation service?
Plywood case. The machine is assembled and tested before packing, and installation service is provided.

Questions By Equipment Line

CO2 Supercritical Fluid Extraction Equipment

Can the CO2 be reused?
Yes. CO2 is used in circulation inside the system rather than consumed on every batch.
What materials can be processed on a CO2 extraction machine?
The CO2 extraction machines are used for hemp oil, wheat embryo oil, fish oil, tobacco essential oil, Arteannuin, Sundrops oil, Gingerol, Pepper haematochrome, Hops extract and Agarwood oil, among others.

Essential Oil Extraction Machine

Which plants can be processed by steam distillation?
Flowers such as rose, lavender, ylang ylang, chamomile, neroli and geranium; plants such as rosemary, citronella and lemongrass; citrus such as lemon, orange, bergamot, grapefruit and lime; leaves such as eucalyptus, mugwort, patchouli, peppermint and pine needle; woods such as sandalwood, agarwood, cedarwood and wintergreen; resins such as frankincense and myrrh; and others including cinnamon, pepper, fennel and ginger.
Can the pot volume be changed?
Yes. The volume of the distillation pot is built according to the demand of the customer.

Normal and High Temperature Solvent Extraction Machine

What do you need in order to quote a solvent extraction system?
Two things: the raw material you will process, and the production capacity you need per batch. Machines from 0.5L to 200L are supplied, and larger capacity can be customised on request.
Do you supply the solvent recovery equipment as well?
Yes. Evaporation and concentration equipment can be engineered into the same line so the solvent is recovered and reused.

Winterization Machine

Is winterization always required?
It depends on the material and the finished product. Crude extract that still carries waxes and lipids has to be dewaxed before short path distillation, otherwise the wax carries into the column.
Do you supply the whole system or single vessels?
A whole winterization system is supplied, engineered as one line. Individual stages can also be quoted where you are extending an existing plant.

Low Temperature Ethanol Extraction Machine

How cold does the system run?
The low temperature ethanol extraction system is built to run at -75°C.
Why extract cold instead of at ambient temperature?
Cold ethanol is selective. It dissolves the target actives while leaving much of the wax, lipid and chlorophyll load behind in the biomass, so the crude needs less refining.

Laboratory Equipment

Which laboratory equipment do you build?
Rotary evaporators, jacketed glass reactors and short path distillers, produced in a factory dedicated to laboratory equipment.
Can laboratory results be scaled up to production equipment?
Yes. Trials run on laboratory equipment are used to define the process parameters for the production system.

Next Step

Question Not Answered Here

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