New-energy systems · Hong Kong 2017 · Shenzhen operations[email protected]+86 158 2619 9210English & Chinese · 24/7
ZCForest
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Solar charging station with integrated storage

Contact

Let us design your energy system

Reach out the way that works best for you — WhatsApp for fast answers, email for detailed enquiries. Our team responds in English and Chinese, 24 hours a day.

Direct channels

Talk to a real person, fast

CHANNEL 01

WhatsApp

The fastest way to reach us. Send specifications, photographs and project briefs — answers usually come back the same day.

+86 158 2619 9210

Open WhatsApp chat

CHANNEL 02

Email

Best for detailed requests for quotation, datasheets, certification questions and contractual paperwork.

[email protected]

Compose an email

What to send us

The more we know up front, the faster the proposal

When you reach out about a project, these five things let us come back with a sized proposal instead of a list of questions.

Site & geography

Location, climate and ambient conditions.

Load profile

Peak and average kW, kWh per day, hours of operation.

Goals

Backup, self-consumption, peak shaving, fleet charging.

Timeline & budget

Target commissioning date and indicative budget if you have one.

Local certifications

The compliance your market requires.

Office and hours

Shenzhen, GMT+8

Office location

1107, Shenzhou Tianyun Building
Wangkecheng Community, Bantian Street
Longgang District, Shenzhen
Guangdong, China

Phone: 0086 158 2619 9210

Get directions

Monday — Friday
09:00 — 18:00
Saturday
10:00 — 16:00
Sunday
Closed

China Standard Time · GMT+8. Technical support is online 24/7 in English and Chinese.

Working with us

Who we work with

Headquarters

ZC Forest Technology Co., Ltd, 1107, Shenzhou Tianyun Building, Wangkecheng Community, Bantian Street, Longgang District, Shenzhen, Guangdong, China.

Service coverage

Active deployments across South America and Southeast Asia. Other regions are supported through remote assistance and local partners.

OEM / ODM partners

We work with installers, EPCs, distributors, fleet operators and aviation customers. Customisation covers voltage, connectors and local certifications.

24/7 technical support

Remote fault diagnosis and online technical support, available in English and Chinese for all deployed systems.

FAQ

Getting in touch

How quickly do you reply?
WhatsApp messages are usually answered the same day. Technical support for deployed systems is online 24/7 in English and Chinese.
Which language should I write in?
English or Chinese — the team works in both.
Can I send drawings and specifications?
Yes. Send them through WhatsApp for a quick look, or by email when the documentation is large or the enquiry is a formal RFQ.
Do you visit sites?
On-site technical engineer dispatch is available for large projects such as solar-storage-charging stations and airport equipment.
What information speeds up a quotation?
Site and geography, load profile, goals, timeline and budget, and the certifications your market requires. The five-point list on this page covers it.

Tell us about the project

Site, load profile and goal. That is enough for a first conversation.