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Hyatt House hotel in West Chester Ohio where Songdom procured FF and E lighting
Hospitality Project

Hyatt House West Chester Ohio

Full-scope lighting and lighted mirror procurement with factory-to-site logistics handled end to end.

Client Background

The Property

Hyatt House is an extended-stay hotel brand operating to a published FF&E standard. The West Chester, Ohio property required a coordinated lighting and lighted mirror package delivered to an opening programme.

SectorHospitality
Location7800 Liberty Field Dr, West Chester, OH 45069, USA
Songdom scopeLighting and lighted mirrors — full-scope sourcing, procurement and logistics
Project Challenge

What Made It Hard

Lighting and lighted mirrors cross two different manufacturing categories and two different certification regimes. Buying them separately means two factories, two production schedules, two inspection regimes and two shipments arriving at a property that needs both to complete a room.

Customer Pain Points

  • Guest-room lighting and bathroom lighted mirrors coming from unrelated supply chains
  • North American certification required on every electrical item
  • Freight and site delivery coordination adding workload to the project team
  • An opening date that could not absorb a rework cycle
Our Solution

What Songdom Did

Songdom completed full-scope sourcing and procurement of lighting products and lighted mirrors for the project, and managed end-to-end logistics covering shipment from the manufacturing factories directly to the hotel project site. The client was relieved of all procurement and shipping-related coordination work.

Hyatt House West Chester exterior during the FF and E delivery phase
Procurement And Supply Chain

How The Programme Ran

  1. 1

    Drawing review against the brand lighting standard

  2. 2

    Supplier matching across lighting and lighted mirror categories

  3. 3

    Pre-production sample approval on finish and dimension

  4. 4

    Factory quality control on the lighting package

  5. 5

    Final inspection before packing

  6. 6

    Direct factory-to-site shipment management

Quality Control

What Was Inspected

The Hyatt House lighting package went through factory quality control before shipment, including inspection of finished lamps against the approved specification. Custom hospitality table lamps for the Hyatt programme were prepared and checked at pre-shipment stage.

Final Result

Outcome

Lighting and lighted mirrors were delivered to the property from the manufacturing factories under one managed programme, with the client carrying none of the procurement or shipping coordination.

Customer Benefit

What The Client Did Not Have To Do

  • One partner across two product categories
  • Factory-to-site logistics managed end to end
  • Client team freed from freight coordination
  • Inspection completed before shipment
Project Gallery

Photographs From This Project

FAQ

Questions About This Project

What was Songdom's scope on this project?

Lighting and lighted mirrors — full-scope sourcing, procurement and logistics. Songdom completed full-scope sourcing and procurement of lighting products and lighted mirrors for the project, and managed end-to-end logistics covering shipment from the manufacturing factories directly to the hotel project site. The client was relieved of all procurement and shipping-related coordination work.

How was quality controlled?

The Hyatt House lighting package went through factory quality control before shipment, including inspection of finished lamps against the approved specification. Custom hospitality table lamps for the Hyatt programme were prepared and checked at pre-shipment stage.

Who handled shipping?

Songdom coordinates shipment from the manufacturing factories, aligning delivery with the project programme so the client does not carry the freight coordination.

Can you deliver a similar package for our project?

Yes. Send the FF&E schedule, the drawings and the programme, and we will come back with the category plan, the certification route and the production window.

Talk To Songdom

Have A Similar Project

Send the FF&E schedule and the opening date. We will tell you what is buildable, what needs a substitution and what it will take to hold the programme.