Hyatt House West Chester Ohio
Full-scope lighting and lighted mirror procurement with factory-to-site logistics handled end to end.
The Property
Hyatt House is an extended-stay hotel brand operating to a published FF&E standard. The West Chester, Ohio property required a coordinated lighting and lighted mirror package delivered to an opening programme.
| Sector | Hospitality |
|---|---|
| Location | 7800 Liberty Field Dr, West Chester, OH 45069, USA |
| Songdom scope | Lighting and lighted mirrors — full-scope sourcing, procurement and logistics |
What Made It Hard
Lighting and lighted mirrors cross two different manufacturing categories and two different certification regimes. Buying them separately means two factories, two production schedules, two inspection regimes and two shipments arriving at a property that needs both to complete a room.
Customer Pain Points
- Guest-room lighting and bathroom lighted mirrors coming from unrelated supply chains
- North American certification required on every electrical item
- Freight and site delivery coordination adding workload to the project team
- An opening date that could not absorb a rework cycle
What Songdom Did
Songdom completed full-scope sourcing and procurement of lighting products and lighted mirrors for the project, and managed end-to-end logistics covering shipment from the manufacturing factories directly to the hotel project site. The client was relieved of all procurement and shipping-related coordination work.

How The Programme Ran
- 1
Drawing review against the brand lighting standard
- 2
Supplier matching across lighting and lighted mirror categories
- 3
Pre-production sample approval on finish and dimension
- 4
Factory quality control on the lighting package
- 5
Final inspection before packing
- 6
Direct factory-to-site shipment management
What Was Inspected
The Hyatt House lighting package went through factory quality control before shipment, including inspection of finished lamps against the approved specification. Custom hospitality table lamps for the Hyatt programme were prepared and checked at pre-shipment stage.
Outcome
Lighting and lighted mirrors were delivered to the property from the manufacturing factories under one managed programme, with the client carrying none of the procurement or shipping coordination.
What The Client Did Not Have To Do
- One partner across two product categories
- Factory-to-site logistics managed end to end
- Client team freed from freight coordination
- Inspection completed before shipment
Photographs From This Project




Other Categories On The Same Package
LightingHospitality Table Lamps and Desk Lamps
Custom guest-room and public-area table lamps, inspected to the drawing before the carton is sealed.
View product
Sanitary WareVanity Lighted Mirrors
Backlit and front-lit hotel vanity mirrors, cUPC and IP44 compliant for wet zones.
View product
LightingHospitality Wall Sconces and Headboard Lighting
Headboard sconces, reading lights and corridor wall fittings built to brand standard.
View productQuestions About This Project
What was Songdom's scope on this project?
Lighting and lighted mirrors — full-scope sourcing, procurement and logistics. Songdom completed full-scope sourcing and procurement of lighting products and lighted mirrors for the project, and managed end-to-end logistics covering shipment from the manufacturing factories directly to the hotel project site. The client was relieved of all procurement and shipping-related coordination work.
How was quality controlled?
The Hyatt House lighting package went through factory quality control before shipment, including inspection of finished lamps against the approved specification. Custom hospitality table lamps for the Hyatt programme were prepared and checked at pre-shipment stage.
Who handled shipping?
Songdom coordinates shipment from the manufacturing factories, aligning delivery with the project programme so the client does not carry the freight coordination.
Can you deliver a similar package for our project?
Yes. Send the FF&E schedule, the drawings and the programme, and we will come back with the category plan, the certification route and the production window.
Have A Similar Project
Send the FF&E schedule and the opening date. We will tell you what is buildable, what needs a substitution and what it will take to hold the programme.
