Quality Control And Inspection

Quality Control And Inspection

Our own QC department, a dedicated inspector on your order, and a photo inspection report before your goods leave the building.

The moment to find a problem is while the goods are still in Zhongshan. We run our own quality control department with a professional QC team on the production floor, and every order gets a dedicated QC who inspects it and sends you a photo inspection report before shipment.

The problem

Why Buyers Come To Us For This

Decorative lighting fails in ways that a spot check misses. Plating varies between batches. Glass has inclusions that only show when the lamp is lit. Crystal sets arrive with one piece in a different tone. Stone is never identical twice. None of that is visible on a packing list, which is why the inspection is photographic and why it happens before the container is sealed rather than after it lands.

The process

How It Works Step By Step

Incoming material

Our QC staff each have over five years of experience and work to make sure products meet 3C, UL and CE standards.

In-process checks

The QC team works on the production floor during production rather than only at the end of it.

Assembly and electrical

Fixtures are built for 90 to 260V or 85 to 265V input depending on the model, and are checked against the specification they were sold on.

Pre-shipment inspection

A dedicated QC inspects the goods you ordered and shares a photo inspection report with you before shipment.

Packaging verification

Our packaging has passed the e-commerce drop test, which is a harder test than pallet freight and is what makes parcel shipping survivable.

In practice

Ranges This Most Often Involves

Quality Control And Inspection in practice
Natural Stone Pendant Lights
Quality Control And Inspection in practice
Crystal Ceiling Lights
Quality Control And Inspection in practice
Glass Pendant Lights
What we need from you

Send These And The Answer Comes Back Complete

  • Any acceptance criteria specific to your market, stated before production rather than after
  • Whether you want a third party inspection as well, which we will accommodate
  • The certificate you need on file for the specific model, since marks are held per product
  • Your tolerance on natural stone and crystal variation, which is a real decision on a matched set
Product groups

Where To Start Browsing

Copper Chandeliers range
31 products

Copper Chandeliers

Solid copper frames with glass and crystal on G9 sources, in branch, flower and crown forms for rooms that want warmth rather than chrome.

FAQ

Quality Control And Inspection Questions

Which certifications do your products hold?

Products in our range hold CE, BS, RoHS, VDE, SASO, ETL, UL and SAA marks, and we operate our factories in strict accordance with ISO 9001 standards. The marks are held per product, so ask for the certificate covering the model you are buying rather than assuming it covers everything.

Can I send my own inspector?

Yes. Tell us at the order stage so the inspection can be scheduled against the production date.

What happens if something is wrong on arrival?

Six year warranty, with three remedies depending on what happened: supplementary accessories, return and exchange, or refund.

Do you test the electrical components?

Our QC works to 3C, UL and CE standards. For a specific test report on a specific model, ask, and we will tell you what exists rather than describing a test we did not run.

Start With Quality Control And Inspection

Send the list above and we will come back with a complete answer rather than a request for more information.