Contact Ultra Instrument
Email our engineers directly. No enquiry forms, no call centre.
- [email protected]
- Address
- 1585 N 4th St, San Jose, CA 95112 USA
- Business Hours
- Monday to Friday, 09:00-18:00 PT
- Company
- Ultra Instrument Inc.
What To Send Us
- Rail profile and line type
- Annual kilometres you need to inspect
- Length of your possession or maintenance windows
- Whether you need single rail or dual rail detection
- Any existing equipment the new system has to work alongside
We do not use enquiry forms. Email reaches our engineers directly and keeps your drawings and line data out of third party systems.
Frequently Asked Questions
What information should I include in a first email?
Rail profile, line type, annual inspection kilometres and the length of your possession windows. That is enough for our engineers to propose a configuration.
Which time zone are you in?
Our office is in San Jose, California, so business hours are Pacific Time, Monday to Friday, 09:00 to 18:00.
Can you send a datasheet before we talk?
Yes. Ask for the datasheet of the model you are interested in and we will email it to you.
Do you support equipment already in service?
Yes. We provide after-sales technical service and on-site engineer training for equipment in operation.
Send Us the Details of Your Line
An email with your rail profile and inspection kilometres gets a configuration back from our engineering team.