Sign letters factory since 2007
Knowledge

How to order custom sign letters

What to send, what you get back, and how long each stage actually takes.

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1. Send the artwork as a vector file

AI, EPS, PDF or DXF. A JPG or PNG of a logo is not artwork — it has to be redrawn before anything can be cut, and a redraw is never quite the original. If the vector file is genuinely lost, say so early and send the highest resolution image you have plus a flat-on photograph of any existing letter with a rule in shot.

2. Tell us three things about the site

  • The finished height of the tallest letter, in millimeters
  • Indoors, outdoors, or coastal — this decides the grade and the finish
  • What the wall is made of — it decides the fixing method

3. We specify and quote

You get back a specification — material and grade, thickness or return depth, finish, illumination, fixing — and a price that includes the mounting template, the fixings and, on lit builds, the transformer. Nothing on that list is an extra added later.

4. Production

Normal production is 5–7 days on the bench. Illuminated builds are wired and run before they are packed.

5. Delivery

DHL or UPS express, door to door, normally about 4 days in transit.

Payment

T/T, PayPal or Western Union. There is no minimum order, so a single letter is a perfectly normal first order — and the sensible way to check the finish before a rollout.

3D Brass Letters Signage manufactured by Super Sign, Shenzhen

Pictured: 3D Brass Letters Signage

Need this specified?

Send the artwork and the site details. We will come back with the grade, the thickness or depth, the finish and the fixing method — with the reasons.

Email the factory

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Put this into a quotation

Artwork, finished letter height and the site. That is enough to price the job properly.