Enquiries go straight to the sourcing team that deals with the factories, not to a call centre.
The fastest route. Attach the drawing or specification and the quantity and you will get a direct answer rather than a brochure.
Have a part or machine ready to price. Send it with the destination port and required certification and it goes straight to the quoting stage.
Catalogues, specification sheets and available certification files for a product line are sent by email on request.
TBC
Mon-Fri 09:00-18:00 GMT+8
Enquiries received during working hours are answered the same working day wherever the factory information allows it.
English and Chinese
Enquiries received in working hours are answered the same working day where the factory information allows. Quotations that need a factory calculation take longer and you will be told when to expect them.
No. All communication with you is in English and we handle the Chinese side with the factory.
Factory visits can be arranged for projects that reach that stage. Tell us the dates you are in China.
Drawings are shared only with the factories quoting your project, and a confidentiality agreement can be signed before drawings are issued.
No. Quotation is free. The sourcing service fee applies to orders and is agreed before you commit.
The faster we see the drawing or the machine specification, the faster you get a real quotation instead of a price range.
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