Talk To The Team That Actually Sources Your Order
No forms and no ticket queue. The reply comes from the person who will handle the enquiry.
+86 186 6837 8788
Fastest route for quotations, part number checks and order status.
Chat On WhatsAppOffice
Workshop 60, 3/F, Block A, East Sun Industrial Centre, No.16 Shing Yip Street
Kwun Tong, Kowloon
Hong Kong 999077
Mon to Fri 09:00 to 18:00 HKT
Visits by appointment.
Four Things Worth Sending On WhatsApp
Talk To An Engineer
Compatibility, licence tier, PoE budget or optical reach questions
Ask On WhatsApp
If you only have a worn label, a photograph of it is usually enough to identify the part.
Cannot Find the Part Number
Much of what we move is sourced against a specific enquiry rather than held on the public line card. If a model is not listed, that does not mean it is unavailable.
Send the part number, a photograph of the device label, or the platform and port counts, and availability comes back in writing.
Contact Questions
Why Is There No Contact Form
Forms lose messages and delay replies. WhatsApp and email reach the sourcing team directly and let you attach a spreadsheet or a photograph of a device label immediately.
How Fast Do You Reply
Most enquiries are answered within one working day. Office hours are Mon to Fri 09:00 to 18:00 HKT.
What Should a First Message Include
Part numbers, quantities, destination country and any deadline. That is enough to return a real quotation rather than a request for more information.
Can I Send a Long Bill of Materials
Yes. Paste it into WhatsApp or attach a spreadsheet by email. Both are handled the same way.
Do You Answer Outside Office Hours
Enquiries arriving outside office hours are picked up at the start of the next working day. Urgent programme matters can be flagged in the text.
Can We Visit Your Office
Yes, by appointment at the Kwun Tong address. Ask on WhatsApp to arrange a time.
Two Channels and One Working Day
WhatsApp for speed, email for long lists. Both reach the same team.