Huawei
AR6121
The Huawei AR6121 is a compact enterprise router designed for secure branch and SME connectivity. With support for RIP, OSPF, and BGP routing protocol
Project Case · Service Provider
Carrier Managed CPE Programme
The programme needed identical customer premises equipment supplied continuously for years and shipped directly to end customer sites
Rolling allocation against a forecast meant the carrier could commit installation dates to its own customers
Client Background
A carrier delivering managed connectivity to business customers under a multi year service contract
The Constraint That Mattered
The programme needed identical customer premises equipment supplied continuously for years and shipped directly to end customer sites
Customer Pain Points
What Was Actually Going Wrong
- Any variation between units becomes a support problem across thousands of sites
- Equipment has to reach the end customer without the supplier appearing on the paperwork
- Support entitlement has to sit with the end customer not the carrier
Our Solution
What We Did About It
One CPE model was held for the programme, with consignments released directly to end customer addresses under the carrier's own documentation and support registered under the end customer name.
Step 1
One CPE model fixed for the programme with revision and firmware held constant
Step 2
Rolling allocation against the forecast rather than order by order
Step 3
Neutral despatch to end customer addresses under carrier documentation
Step 4
Support contracts registered under each end customer name
Supply Chain Coordination
Rolling allocation against a forecast meant the carrier could commit installation dates to its own customers
Quality Control
Serials were captured per consignment and reconciled against the carrier's provisioning records before despatch
Final Result
A CPE supply line that behaves the same way in month forty as in month one
Customer Benefit
The carrier books installation dates against a known supply position rather than against an order it has not yet placed
Related Products
Hardware Supplied on This Programme
Huawei
AR6121E-S
The Huawei AR6121E-S is an enterprise branch router built to deliver secure, high-reliability connectivity for distributed offices. It is supplied new
Fortinet
FG-100E
FG-100E - Fortinet NGFW Middle-range Series FortiGate 100E. FG-100E is the Fortinet NGFW Middle-range Series FortiGate 100E firewall. The FortiGate 10
Fortinet
FG-100EF
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Fortinet
FG-100F
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Fortinet
FG-101E
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Solutions
Programmes Behind This Case
Global Logistics and Drop Shipping
Hong Kong is a practical despatch point for most of the world. Consignments go to the site, not to a central store and then out again.
Support Contracts and SmartNet
A support contract registered under a reseller name is of limited use to the organisation that owns the outage. Entitlement is written under the end user name.
Procurement for System Integrators
An integrator carries the risk between quoting a client and receiving the hardware. Firm pricing and a written lead time per line is what makes that risk manageable.
Industries
Sector Page
Service Provider
Repeatable CPE and aggregation hardware supplied at the volume and consistency a managed service contract depends on.
FAQ
Questions About This Project
Can You Name the Client
No. Client identities are described by sector and scale rather than by name, which is a condition of most of the programmes we work on.
Could This Approach Work for a Smaller Estate
Yes. The mechanics of one standard, per site kits and a serial list per site scale down as readily as they scale up.
How Long Does a Programme Like This Take
It is set by the change windows the business grants rather than by supply. That is why the wave plan is built against booked windows rather than an ideal calendar.
What Would the First Conversation Cover
The estate audit. Until the deployed part numbers and support status are in one list, scope is an estimate.
Describe an Estate and We Will Describe the Programme
Site count, current hardware and the change windows you can get. That is enough for a first scope.