Contact Emerson Machinery
Message the factory directly on WhatsApp or by email. There is no enquiry form on this site, because a message that reaches a person is faster than a form that reaches an inbox.
WhatsApp And WeChat
Fastest route to an engineer. Send photographs and a short description of what you pack.
Factory Address
Wenzhou Emerson Machinery Co., Ltd
Shangwang Industrial Zone, Ruian City, Zhejiang Province, China 325200
Ruian sits south of Wenzhou in Zhejiang Province. The nearest international airport is Wenzhou Longwan. Tell us your arrival time and a pickup can be arranged.
Working Hours
Mon-Sat 08:30-18:00 GMT+8
Messages sent outside these hours are answered the next working morning, China time. Urgent after-sales questions on a machine already installed are picked up sooner.
What To Send Us
- Paper grade and weight you run
- Working width and target output
- Destination voltage, phase and frequency
- Photographs of the item you are packing
Who You Will Be Talking To
Sales Department
Handles both local and export enquiries, so an overseas buyer deals with the people who quote the machine.
Technology Department
Research and development, where new machine functions are designed against a customer requirement.
Service Department
After-sales support, answered by message or video online in the quickest time available.
Demo Machine Room
Demo machines kept running so a service question can be shown rather than described.
Sample Room
Finished paper products from every machine in the range, used to agree a specification before an order.
Contact Questions
What is the quickest way to reach you?
WhatsApp on +86 159 9077 1863. The after-sales service department answers by message or video online in the quickest time available.
Which details should we include in a first enquiry?
The paper grade and weight, the working width you need, your target output, and the destination voltage, phase and frequency. That is enough for a written quotation.
Can you show the machine running before we commit?
Yes. Demo machines are kept in the workshop and can be shown over video, and finished paper samples are sent from the sample room.
Do you quote in writing?
Yes. Specification, price and lead time come back in writing rather than only in a chat message.
Start The Conversation
Tell us what you pack. If none of our machines fits, we will say so rather than sell you the closest thing.