The previous device was abandoned within a month. Charging was weekly, the screen was unwelcome in client facing roles, and a single nightly sleep score gave the coaching team nothing to work with.
How to read this page. This is a representative walkthrough of how our standard workflow runs for this buyer type. It is not a named customer reference, and it contains no client specific performance claims. Every figure quoted is a published Unique trade term or product specification.
Client Background
Who The Buyer Was
A benefits provider running a multi-site employee wellbeing programme across office and shift based populations.
Project Challenge
The previous device was abandoned within a month. Charging was weekly, the screen was unwelcome in client facing roles, and a single nightly sleep score gave the coaching team nothing to work with.
Customer Pain Points
Participation collapsing once the novelty of the device wore off.
Staff in formal roles refusing to wear a visible fitness screen.
Sleep data too coarse to support any coaching conversation.
Our Solution
We proposed a two device range instead of one: the screenless tracker for staff who will not wear a screen, and the 1.7 inch band for those who want data on the wrist with deep, light and REM staging.
Manufacturing Process
How The Build Ran
Platform selection matched to wear time rather than feature count.
Strap programme split between silicone and nylon weave on the screenless model.
Brand dials and boot artwork applied to the 1.7 inch band in the firmware image.
Engineering samples supplied on the target platforms for a pilot group.
Production build and packing once the pilot configuration was approved.
Supply Chain Coordination
Who Did What
Both models come off the same assembly lines and packaging workshop, so a two-SKU range shipped as one order rather than two supply chains.
Final assembly, function test and packing all run on the same site, which is what keeps a 20-25 working day bulk lead time achievable.
Quality Control
What Was Checked
Battery endurance and sensor contact checked as part of the standard reliability programme, with packing verified against the approved sample.
Final Result
A two device range where the screenless model is quoted at up to 30 days of battery life and the 1.7 inch band reports deep, light and REM sleep with all day stress monitoring.
Customer Benefit
The programme could offer a choice rather than a mandate, which is the single largest factor in how long a wellness device stays on a wrist.
