Contact
Talk To Us About Your Badge Order
One email address handles every enquiry and answers within 24 hours.
Two Channels
How To Reach Us
No forms and no ticket numbers. Email or phone reaches the same people who quote and schedule the work.
Email Us
The fastest route. Attach the artwork and say how many you need and when. The subject line is prefilled if you use the button.
Start An Email EnquiryCall Or Message
Useful when a deadline is tight or a design decision needs a quick answer. China Standard Time, GMT+8.
Call The FactoryFactory Address
Kunshan Elegant Gifts Ltd
6-704 Tiyuchang Road
Kunshan City, Jiangsu Province
China
Kunshan City sits about an hour and a half from Shanghai, inside the main export corridor.
Working Hours
Enquiries answered within 24 hours
Every enquiry is answered within 24 hours, including ones that arrive overnight from Europe and the Americas.
Faster Quotes
What To Send With Your Enquiry
Five things that turn an enquiry into a firm price straight away.
- The artwork, ideally as an Adobe Illustrator file; JPG, PNG and PDF also work
- The quantity per design, keeping in mind the minimum is 100 pieces
- The finished size you want, or the size the badge has to fit onto
- The process if you already know it: hard enamel, soft enamel, die struck, offset printed or silkscreen
- The date you need the goods in hand, and the destination country
Frequently Asked Questions
How quickly will I get a reply?
Within 24 hours. One email address handles every enquiry, so nothing sits in a queue waiting to be routed.
Do I have to fill in a form?
No. Email or phone is all there is, and both reach the same people.
What should I send to get a price?
The artwork, the quantity, the finished size and the date you need it. That is usually enough for a firm quote.
Can you sign a confidentiality agreement?
Ask by email. Distributor artwork is treated as confidential as a matter of course.
Which carriers do you ship with?
FedEx, UPS and DHL, chosen to suit the destination and the deadline.
Send The Artwork And The Quantity
That is genuinely all we need to come back with a price and a realistic date.