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Questions Buyers Ask

Frequently Asked Questions

Which guide should I read first?

If you are choosing between wired and wireless, start with the comparison guide. If you already know it is radio, read the receiver voltage guide before you order.

Where do the facts in these guides come from?

From the product sheets and technical notes Acontrol has published for its own models, so the numbers match the specification tables on the product pages.

Can you answer a question that is not covered here?

Yes. Send the model number or a photo of the unit over WhatsApp and you get an answer, usually within 8 hours.

Do these guides apply to other brands?

The IP rating and voltage guidance is general. Pairing, S/N and channel matching described here applies to Acontrol sets.

Can I reuse this material?

Ask first over email; we can usually supply the text and photos for a distributor site or a training document.

Still Not Sure Which Control You Need

Send a photo of the panel and the motion list and a model is proposed the same working day.