Nesting coffee table set with black steel frames and wood-effect tops
Single-carton products that survive a parcel network

Flat-Pack Furniture Built for E-Commerce Fulfilment

A parcel network handles a furniture carton far more roughly than a pallet network does. That makes carton design, part protection and assembly instructions the three things that decide the return rate on an online furniture listing.

Pain points

What Goes Wrong in This Channel

Damage rates that eat the margin

A parcel carrier will drop, stack and tip the carton. The packing has to assume it.

Returns caused by assembly confusion

An unclear instruction sheet generates more returns than a genuine defect does.

Dimensional weight killing the unit economics

A box of air costs the same to ship as a box of product.

Listing photos that do not match the shipped product

A finish change between the photo and the shipment is a refund.

How we work

What Wanhao Does About It

  1. Carton designed around the selling unitThe aim is one carton per sold item wherever the model allows it.
  2. Part protection specified on the packing drawingGlass, upholstery and coated surfaces each get a defined protection method.
  3. Numbered hardware packsHardware sorted to the assembly steps rather than dumped in one bag.
  4. Photography matched to the produced modelThe image on each product page is the model as produced.
Delivery capability

From Order to Container

Material intake

Steel, panel, glass and fabric received against the model specification.

Cutting and forming

Tube and sheet cut, bent and pressed to the frame drawing.

Welding and assembly

Joints made where the drawing places them, then dressed.

Surface preparation

Parts prepared so the powder coating holds.

Powder coating

Coated on the line, colour matched to the approved sample.

Surface components

Panel, glass, bamboo or upholstered parts fitted and checked against the frame.

Packing

Packed to the signed carton drawing with the specified internal protection.

Inspection and loading

Sampled against the agreed AQL, then loaded to the agreed plan.

Answers

E-Commerce and Flat-Pack Retail — Questions

Can you pack to our own carton specification?

Yes. Send the carton drawing and drop-test requirement and we confirm it before production.

Do you supply assembly instructions we can brand?

Instruction sheets are produced per model and can be produced to your artwork.

Can you ship single cartons to a fulfilment centre?

Shipment to a nominated fulfilment centre is arranged case by case. Confirm the destination early because it affects labelling.

What carton information can you print?

Carton print, barcodes, SKU labels and handling marks are produced from the files you supply.

Talk to Us About a E-Commerce and Flat-Pack Retail Programme

Tell us the channel, the categories and the volume you are planning. We come back with what is already tooled, what needs development, and what the carton plan does to your landed cost.