Proof

What Happens After the First Order

Anyone can win a first order. These stories are about the second and the tenth. Each one is built on a comment the client published about working with us, plus what we can show about how the work runs. No invented quantities, dates or results.

Unlike some other suppliers who will send you some sub-standard item just trying to get it out the door and hope you don't notice the issues with it. At least I know that Joi has our best interests in mind and that's why I look forward to working with them on all of our products.Sairy

We've been working with Joi for going on 4 years now and we don't see her as just a supplier but as a business partner. They works with us to come up with new product ideas and helps to resolve challenges.Mark

It has been a pleasure working with Joi on my products as she is very responsive at communicating and is willing to go the extra mile to make sure the end solution meets or exceeds our expectations. They do a thorough quality check on all the details of the product to ensure I'm getting a quality end product.Abdullah

Satin hair bonnet with leopard pattern and wide elastic band laid flat

Client storyHolding Quality When It Would Be Easier Not To

Winning an order was never the problem. The problem was the second and third order, where a supplier under margin pressure quietly substitut

Client storyFour Years of Developing New Products Together

A growing brand runs out of range before it runs out of demand. New products have to be developed continuously, and each new idea brings a c

Set of custom-coloured microfiber scrunchies laid out on a white surface

Client storyChecking the Details Before the Customer Does

On custom work the specification never covers everything. The gap between what was written down and what the buyer actually meant is where l

Questions buyers ask

About These Stories

Why are there no client names on these stories?

Because our clients sell these products under their own brands and do not want their supplier published. The quotations are real and were published with the client agreement.

Why are there no production numbers in the stories?

We do not publish quantities, prices or lead times from other buyers programmes. Ask us directly about your own and we will answer with what is workable.

Can we speak to a reference customer?

Ask on WhatsApp. Whether a reference can be shared depends on that client, so we ask them first.

Start Your Own Story With One Sample

Send the product you are buying today and tell us what is wrong with it. That is how every one of these relationships began.

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