
Talk To the People Who Build the Machines
WhatsApp is the fastest route and quotations come back within twelve hours. There is no contact form on this site, because a message you can see and keep beats a form that disappears.
Two Channels Both Answered by the Same Team
Whichever you use, the reply comes from the sales desk at the Tianjin plant, not a call centre.
Tianjin Huayan Medical Equipment Co., Ltd.
Medical Devices Industrial Park, LianDong U Valley, Binhai New Area, Tianjin, China 300457
Factory visits are arranged for customers who already have an agency or business relationship with us. Let us know your dates and we will prepare production and the technical team in advance.
Send the Message to the Right Person First Time
Four common reasons people get in touch, and what to include so the first reply is useful rather than a request for more information.
Quotation for a Decoction or Therapy Machine
Include prescriptions per session, your largest prescription in pairs, local voltage and the floor space available. That is enough for a shortlist and a price.
Specification Certificates and Documents
Model numbers get you the matching specification sheets, the operating manual and the ISO and CE certificates for your procurement file.
Spare Parts and Fault Support
Give us the model and the serial number from the plate, plus a photo or short video of the fault. Video diagnosis is free whether or not you are still in warranty.
What To Put in the First Message
Six lines that turn a two week back and forth into a same day quotation.
- How many prescriptions you decoct in one working session
- The largest prescription you handle, in pairs
- Whether the machine also has to seal pouches, and what fill volume you dispense
- Your local voltage and whether the room has a dedicated supply
- Floor space and door width, so we can check the machine gets into the room
- Your country and nearest port, for freight and documentation
Contacting Huayan Medical
Why is there no contact form on this site?
How quickly do you reply?
Who will I be talking to?
Do you speak English?
Can we call instead of messaging?
What payment terms do you use?
Send one message and get a shortlist back
Prescriptions per session, pairs per prescription, voltage and country. That is all it takes to get two or three models and a price within twelve hours.