Contact

Message the Factory on WhatsApp or Email

We do not use contact forms. Both channels below reach Ms. Candy Chen directly, and a message that includes the part type, the inner width, the material, the finish and the quantity can usually be quoted on the first reply.

WhatsApp

+86 137 2356 0570 — the fastest channel, and the one we monitor for new enquiries.

Contact Person

Ms. Candy Chen
Director and General Manager

Working Hours

08:00 - 24:00 GMT+8, Monday to Saturday

Factory Location

Dongguan, China
Full street address on request by WhatsApp or email.

What to Send

  • Part type, for example swivel snap hook or rectangle ring
  • Inner width or diameter in millimetres or inches
  • Material and plated or painted finish
  • Quantity per colour, and whether you want two colours mixed
  • A photograph or sample if the part is custom
FAQ

Before You Write to Us

Answers to the questions buyers ask before they order.

What Information Should I Include in a First Message

The part type, the inner width or diameter, the material, the finish and the quantity per colour. With those five figures a catalogue style can be quoted straight away.

How Quickly Do You Reply

Enquiries are answered on WhatsApp and by email during working hours, 08:00 - 24:00 GMT+8, Monday to Saturday.

Can I Send a Photograph Instead of a Drawing

Yes, and most customers do. Our mould team can prepare the 3D design free of charge from a photograph or a physical sample.

Do You Have a Public Street Address

The factory is in Dongguan, China. The source information we have does not include a full street address, so ask for it by email or WhatsApp if you plan to visit and it will be sent to you directly.

One Message Is Enough to Get a Quote

Send the part list with an inner width against each line. Stock samples ship in 1 to 3 days and are free apart from the courier charge.