Solution
Export, Freight & After-Sales Support
Testing, export packing, documentation and the support that comes after
In short
What This Covers
Every chamber is pressure-tested and inspected before it leaves Nanjing, packed for export, and shipped by air or sea with the documentation handled. Support continues after delivery over WhatsApp and video.
Buying capital equipment from another continent fails in two predictable places: the unit arrives damaged because it was packed for a domestic truck, or it arrives fine and then nobody answers when something needs adjusting. Export packing inspection and lifetime online technical support are the answers to those two specific risks.
The process
Every Stage From Enquiry To Support
Pressure testing
Every chamber is pressure-tested before dispatch.
Airtightness inspection
Seal and zipper or door performance verified.
Functional testing
Control system and operational verification.
Appearance inspection
Finish checked before packing.
Export packing
Professional export packaging, inspected before dispatch.
Freight
Air freight in 7 to 10 days, or sea freight in 4 to 6 weeks worldwide.
Documentation
Export documentation handled by the factory.
After-sales
Remote installation guidance, operational training and lifetime online technical support.
What is available
Options On The Table
- Air freight for urgent or single-unit orders
- Sea freight for project and container volumes
- Door-to-door logistics support
- Export documentation handled by the factory
- Spare parts supply after delivery
- Remote installation assistance
Models
Chambers Most Often Involved
All-in-One Oxygen & Air Machine
Integrated oxygen concentrator and air compressor in one compact unit — the shared power source for our chambers.
Specs and quote
Handheld Wireless Controller
Wireless handheld controller to monitor and adjust compatible Oxygen Times chambers without leaving your seat.
Specs and quote
OTL15 Lying Chamber
Versatile lie-flat soft-shell chamber in three diameters, switchable between 1.3 and 1.5 ATA.
Specs and quote
OHL15 / OHL19 Hard-Shell Lying Chamber
Premium lie-flat hard-shell chamber in a lightweight aluminum-alloy body, available in 1.5 or 1.9 ATA.
Specs and quoteBuyer questions
Export, Freight & After-Sales Support Questions
How long does delivery take?
Door-to-door transit is typically 7 to 40 days depending on destination and freight method: roughly 7 to 10 days by air, 4 to 6 weeks by sea. Add the 10 to 30 day production and testing period before that.
Who handles customs?
The factory prepares and handles the export documentation. Import clearance and any duty in the destination country are the buyer's responsibility.
What happens if something is damaged in transit?
Photograph the packing and the unit before unpacking further and send the images over WhatsApp. Spare parts are stocked and repair kits ship with the chambers.
Is there a warranty?
One year as standard, extendable by a further two years on most models. Lifetime online technical support is provided regardless of warranty period.
Related Guides
ATA Pressure Explained For Hyperbaric Chamber Buyers
What 1.3, 1.5, 1.9 and 2.0 ATA mean in practice, and how to pick the pressure band before you shortlist a chamber.
How To Size A Hyperbaric Chamber For Your Users
Diameter, length and entry height decide who actually fits. A dimension-by-dimension guide across all seventeen models.
Hyperbaric Chamber Maintenance And Daily Operation
Zippers, filters, seals and gauges - what to check daily, monthly and before every session.
Talk to the factory
Talk To Us About Export, Freight & After-Sales Support
Send your market, target models and volume expectation. We will come back with pricing, timelines and what the factory needs from you.
Most enquiries answered within 12 hours · OEM and wholesale welcome