Talk To The Factory Sales Team Directly
Email or telephone reaches our sales desk in Bao'an, Shenzhen. Tell us the models, the quantities and the destination country and we will come back with a real quotation.
[email protected]
[email protected]
[email protected]
General, wholesale, OEM and warranty enquiries all reach the same desk.
Telephone
Shenzhen is GMT+8. Skype and WhatsApp video calls are supported for technical and setup problems.
Business Hours
Monday to Friday 08:00-18:00, Saturday 09:00-12:00 (GMT+8)
Emails sent outside these hours are answered the next working morning.
Factory And Office Address
WOWLIVE Mini Camera
Room 911 Wei Feng Building, Baoan Avenue 6301, QiaoTou Community, Fuhai Street, Bao'an, Shenzhen, China
Assembly, testing, packing and despatch all happen on this site. The current range is kept in the showroom for customer visits.
What To Include In Your First Email
- Model codes, or a description of what the camera needs to do
- Quantity per model
- Destination country, so we can advise on plug type and shipping
- Your company name and whether you need private label
- Any certification your market requires for import
Payment
PayPal, T/T or Western Union. Tell us if you work another way and we will try to accommodate it.
Shipping
DHL, UPS, FedEx or EMS, by air or by sea, or your own forwarder.
After Sale
One year warranty on every unit, and free repair service for long term customers.
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Lawful Use Only
WOWLIVE products are supplied for lawful security and property protection. Laws on recording people, and on recording audio in particular, differ between countries and between rooms in the same building. Recording in places where people reasonably expect privacy, such as bathrooms, changing rooms and bedrooms that are not your own, is a criminal offence in most jurisdictions. Buyers and resellers are responsible for checking the rules that apply where the goods are used and sold, including any import, notification and signage requirements. We will not supply orders intended for unlawful surveillance.
Contacting Us
Why is there no contact form on this page?
Forms lose messages and add a step. Email reaches our sales team directly and gives you a copy of what you sent.
Which email address should I use?
[email protected] for general and wholesale enquiries. [email protected] and [email protected] are our named sales contacts.
What should I put in a first enquiry?
Model codes or a description of what you need, quantities, destination country and your company name. That is enough for us to come back with a real quotation.
Can we speak by video call?
Yes. Skype and WhatsApp video calls are supported, which is usually faster than email for a technical or setup problem.
What are your working hours?
Monday to Friday 08:00-18:00, Saturday 09:00-12:00 (GMT+8). Shenzhen is GMT+8, so allow for the time difference.
Send Your Model List Today
Our sales team prepares an invoice from your model list and confirms lead time, shipping and payment in the same reply.