Importing Billiard Equipment From China Without Surprises

Establish whether you are talking to a factory

It is a fair question and it has a fair answer. The source FAQ here states plainly: we are the real manufacturer, with the factory address published and visitors welcome at any time. Knowing which you are dealing with changes how specification changes get handled mid-order.

Convert every adjective into a number before quoting

Professional, premium and high-grade cannot be shipped against. Tip diameter in millimetres, ball diameter in millimetres, joint format, material, box quantity: those can. Every product page on this site is built around exactly those fields for that reason.

Match the goods to the destination's table standard

This is the failure specific to billiards. A market that plays English pool cannot use American 57.2 mm sets, and a Russian pyramid market needs 60.3 mm or larger. Confirm what the destination's tables actually are before specifying a ball range.

Sample, then order

Sample orders are welcome per the source FAQ. For consumables in particular — chalk grade, tip hardness — a sample box played on one table for a week tells you more than any specification comparison.

Agree payment terms and quality remedy in writing

The source FAQ lists L/C, T/T, PayPal and Western Union as accepted terms, and states a full refund or new replacement in the case of bad quality. Both of those belong on the purchase order rather than in a chat history.

Plan the packing and the documents with the order

Cues are long, balls are heavy and chalk is fragile, so packing is part of the quotation. Which documents a shipment needs depends on the destination country; the company profile describes supply chain management aimed at meeting those requirements, and the specific set is confirmed per shipment.