Contact Sarah Pet
One inbox, answered by the people who run the line. Email is the fastest route and it keeps your specification, drawings and size charts in one thread.
[email protected]Trade enquiries
WuhanHubei Province, China
Email Us
Quotes, samples, size charts, custom colours and packaging all start here.
Where We Are
Our factory is in Wuhan City, Hubei Province, China, with 13,000 square meters of production space. Buyers visiting Wuhan are welcome to arrange a factory walkthrough by email.
What To Include
The more of this you put in the first email, the faster the quote comes back.
- The Item No codes you are interested in, for example SP-CLA111-1
- Quantity per item and per size
- Any colour, print or label change you need
- Packing format, retail box or polybag with your barcode
- Destination port or country
How We Work
What Happens After You Email
- You send the item listItem No codes, quantities and any changes you need.
- We check it against the lineWe confirm which items are ready as listed and which need a change on our side.
- You get a quote per itemPriced item by item so you can cut or add lines without restarting.
- Samples before bulkMost items carry a 10 piece minimum, so a trial run is a normal first step.
FAQ
Questions Before You Email
Do you sell to pet owners?
No. We supply trade buyers only: importers, distributors, retail chains, pet specialty retailers, brands and online sellers. The minimum is 10 pieces per item.
How quickly do you reply?
Email is the fastest route and it keeps your specification in one thread. Include the Item No codes and quantities in the first message and the reply will be a quote rather than a question.
What information should the first email contain?
Item No codes, quantity per item and per size, any colour print or label change, the packing format you need and the destination country.
Can we visit the factory?
Yes. Our plant is in Wuhan City, Hubei Province. Email your dates and who is travelling and we will arrange a walkthrough.
Do you have a WhatsApp number?
Email is our published channel and it is the one we monitor. Everything runs through [email protected] so your drawings, size charts and quotes stay in one thread.
Trade Enquiries Only
We supply importers, retail chains, pet brands and online sellers. We do not sell single units to pet owners.