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Talk To The Factory
Email reaches a technical contact in Shenzhen directly. There is no enquiry form on this site, because a form turns a specification question into a ticket and loses the attachments.
Direct Contact
- [email protected]
- KIKOO enquiries
- [email protected]
- Mobile
- +86 13824328448
- Company
- Jonai Tech
- Address
- Room 312, 3rd Floor, Building B, Hui Chuang Gong Fang, XiaWeiYuan XinCun No.19, Gushu, Xixiang Street, Bao'an, Shenzhen, Guangdong, China
- Office hours
- Mon-Fri 09:00-17:00 GMT+8
- Languages
- English and Chinese
There is no enquiry form on this site. Email reaches a technical contact in Shenzhen directly, and it keeps your artwork, drawings and specification sheets in one thread rather than in a ticket system.
What To Include
- The product name or model code you are asking about
- The quantity you have in mind, even approximately
- Your destination market, which decides which certifications matter
- Whether you need bulk, poly bag or retail packing
- Any artwork or a Pantone reference if the order is branded
Product Enquiry
You know the model and you want a price, packing options and a lead time.
Email A Quote RequestTechnical Question
You need a figure the page marks as confirmed per order, or a recommendation across models.
Email A Technical QuestionSample Request
You are ready to approve a physical sample before committing to production.
Email A Sample RequestQuestions
Contact Questions
Why is there no contact form?
Because email keeps your attachments, artwork and specification sheets in one thread, and it reaches a person rather than a queue.
Which address should I use?
[email protected] for card readers, OTG adapters and general enquiries. [email protected] reaches the KIKOO wireless charging side.
What are your office hours?
Monday to Friday, 09:00 to 17:00, GMT+8.
How quickly do you reply?
Enquiries are answered during Shenzhen office hours. Sending the quantity and destination with the first email usually saves a round trip.