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Quality and Delivery

The build standards and the shipping routine that apply to every order, taken from the specifications we publish on each product.

Metal fabrication

  • 304 or 316 stainless steel be available
  • high quality solder and laser welding, professional seamless polishing
  • professional handcrafted solder and superb seamless polishing on mirror finishes
  • horizontal grain or vertical grain or non-directional grain be available on brushed finishes
  • PVD coating gold color finishing, more corrosion resistant and excellent abrasion resistance and more environmentally friendly
  • be capable of customizing and fabricating super thin and super complicated logo signage

LED build

  • built-in high quality CE & ROHS & UL-rated LED lights, over 40000 hours
  • MEAN WELL LED driver supplied
  • uniform and bright lighting on the acrylic face
  • much brighter lighting on the resin face than acrylic
  • metal return sides and backer welded together, or metal return sides and front trim and removable metal backer
  • different depth return sides be available

Mounting and artwork

  • hidden pins or back adhesive tapes and silicone mounting
  • interior or exterior use depending on the product
  • AI or EPS or Cdr or Pdf format vector file be provided before production

Export packing

  • plastic film and waxed paper packing on product
  • pearl cotton and foam between product
  • customized strong crate wooden box for long distance shipping

Lead time

Stainless steel lettersusual 5 to 7 days on production
Face lit LED lettersusual 7 to 9 days on production
PVD gold finishing7 to 10 days on production, longer than normal finishing
Shipping3 to 5 days on FedEx or DHL door to door express shipping

Quality and Delivery Questions

What LED lights and driver do you use

Built-in high quality CE & ROHS & UL-rated LED lights, over 40000 hours. MEAN WELL LED driver supplied.

How are stainless steel joints finished

High quality solder and laser welding, professional seamless polishing. On polished mirror letters we use professional handcrafted solder and superb seamless polishing.

How long is production

Stainless steel letters usually 5 to 7 days. Face lit LED letters usually 7 to 9 days. PVD gold finishing 7 to 10 days, longer than normal finishing.

How do you ship

3 to 5 days on FedEx or DHL door to door express shipping.

How are the goods packed

Plastic film and waxed paper packing on product; pearl cotton and foam between product; customized strong crate wooden box for long distance shipping.

Have a deadline

If you have an urgent request on delivery time, say so in your first message and we will tell you straight away whether the date is possible.