Five Stages From Enquiry To Repeat Supply
Requirement review
A viscosity number on its own does not identify a gradeWe start from the finished product, the shear your process applies and the water you mix with, then shortlist from the 300 to 200000 mPa.s range.
Sample despatch
Waiting weeks for a sample stalls a development programmeSamples go out by FEDEX, DHL or EMS. Some are free of charge and you cover the freight.
Laboratory trial
A sample without data is hard to evaluate against an incumbentEach sample ships with the certificate of analysis; HPLC or NMR data is available on request.
Scale-up
A grade that works on the bench can behave differently on the lineWe stay involved through the first production batch and adjust the grade or dose if the plant data says so.
Repeat supply
A one-off shipment does not solve a recurring requirementOnce the grade is fixed, it is held against your forecast so repeat orders ship from stock.
Grade Selection and Sampling Questions
How long does this take in practice?
A sample normally leaves within a few days by FEDEX, DHL or EMS. Once a grade is agreed, stock items despatch within 5 days of payment and produced items within 7 to 10 days.
Is there a minimum order quantity?
Tell us the quantity you have in mind. Discount follows volume, so we will quote both a trial quantity and a container so you can compare.
Who do we deal with day to day?
One contact handles the technical questions, the documents and the shipment, so you are not chasing three parties at clearance.
Start The Conversation
Send the requirement and we will tell you the next step, the sample and the timing.