Quality Control And Inspection

A documented QC system covering incoming materials, in-process inspection, outgoing goods, a testing lab and a RoHS lab.

Quality Objectives

Rate of qualified products up to 98%
Rate of on-time delivery up to 95%
Customer satisfaction up to 100%
Patch cords pass the 3D interferometer test up to 85%

Processes are standardised and controlled according to ISO programme files and operation documents. The system is checked weekly at process level, quality objectives are inspected monthly, and internal and external audits are held every year.

Where Control Is Applied

To ensure continuous improvement of the system through weekly check on the process, monthly inspection on the quality objectives and yearly Internal & External audit.
Customers Complaint Commission, the quality accident Committee was established to ensure all quality problems be solved timely and effectively.
Control of the source: strict inspection procedures for purchase of raw materials of the fiber / cables.
Process inspection: online inspection to semi-finished products during each procedure to timely detect and solve hidden quality issue.
Delivery inspection: make the final inspection in strict accordance with customer requirements or related standards.

A customers complaint commission and a quality accident committee were established so that quality problems are resolved promptly and effectively.

The Six Steps Of The QC Procedure

Step 1
IQC
All in-coming materials & components are s inspected by IQC. Only qualified materials & components will be delivered to the assemble line. Sufficient facility and strict guidelines to make sure our IQC performs their duty in a correct way. 2. IPQC: In process management is very important for production. All products on the assembly line or subsidiary lines will be inspected & tested for function, safety and life cycles. Only qualified goods will be released and transferred to other departments. 3. OQC: All out-going goods are inspected. Only qualified goods will be sealed and transferred to logistic department. 4. Testing lab: We have established a professional testing lab, which is equipped with modern facilities and experienced people. Products of each order will be withdrawn and tested for function and abnormal tests in this lab. 5. QE engineer: QE team is in charge of evaluates of ROHS supplier, set up production standards, testing requirements and monitors each process for production. 6. ROHS testing lab: All materials & components supplier to Datolink have latest ROHS certifications. What’s more, modern equipments are equipped in Datolink to scan & detect the forbidden substances of ROHS regulation. All the materials & components supplied for production under supervise and control.

Certifications

CE, RoHS and Anatel certifications have been obtained for most products.

RoHS Certificate — Fiber Optic Patch Cord

Frequently Asked Questions

How do you guarantee quality?

A pre-production sample is always made before mass production and a final inspection is always carried out before shipment. The factory has a skilled merchandising team and a strict QC team, and serves well known brands worldwide.

What are the quality objectives?

A qualified product rate up to 98 percent, on-time delivery up to 95 percent, customer satisfaction up to 100 percent, and up to 85 percent of patch cords passing the 3D interferometer test.

Do you test for restricted substances?

Yes. All material and component suppliers to Datolink hold current RoHS certifications, and Datolink operates its own RoHS testing lab to scan and detect substances forbidden under the RoHS regulation.

What happens if there is a quality complaint?

Contact the sales team with detailed information. Defective samples may be requested for further evaluation and testing so that both parties can agree the best solution.

Talk To The Datolink Team

WhatsApp +86 189 2347 5319 or email [email protected]. Replies within 12 to 24 hours on working days.

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