Service
Samples and First Orders
How a first enquiry becomes a checked sample and a first shipment.
A first order with a new supplier is mostly about removing doubt: is the item as photographed, does it survive the box, is the number the same next time.
The process below is deliberately short, and every commercial term in it is confirmed in writing rather than assumed.
Process
Five Steps From Enquiry to Shipment
Send item numbers
Every product page shows its Winifer item number.
Receive the quotation
Price, packing and MOQ per item — the parts the catalogue does not state.
Check a sample
Sample cost and delivery are TBC and agreed before dispatch.
Confirm the order
Quantities and packing are fixed against item numbers.
Ship from Ningbo
Documents follow the packing list item by item.
FAQ
Questions About Samples and First Orders
Are samples free?
Sample terms are TBC and agreed per request — they are not stated in the source catalogue.
How do I get a price?
Email the item numbers and the quantities; a written quotation comes back.
Put This Into Practice
Send the item numbers and the deadline; everything commercial comes back in writing.