Sourcing Services That Cover the Whole Order
From finding the supplier to closing the after sale claim. Charged as a commission between 3 and 7 percent depending on the products and the service.
What Our Team Handles for You
Each of these runs as part of the same file so nothing is handed between parties who do not talk to each other.
Sourcing
We match your specification against factories and wholesale markets and come back with candidate suppliers and prices.
Order Processing
We place and follow the order in Chinese so nothing is lost between your purchase order and the factory work sheet.
Language Translation
All communication with the factory is handled in Chinese by our team and reported back to you in English.
Product Inspection
Goods are checked before they leave for the port and problems are raised with the factory while there is still time to fix them.
Shipping and Documentation
We arrange the shipment and prepare the export documents so the goods clear at your end without delay.
Order Status Notification
You are told where the order stands rather than having to chase for an update.
After Sale Following
Claims and replacement parts are taken back to the factory by our team after the goods arrive.
Warehouse Consolidation
Our Guangzhou office and warehouse let goods from several suppliers be gathered and shipped together.
The Eight Steps Behind Every Order
The same sequence applies whether you are buying one pallet of bags or a container of furniture.
Send Your Requirement
Send a product photo a sample a drawing or a link with the quantity you need and the market you sell into.
Supplier Search
We work our supply network and the Guangzhou wholesale markets to find factories that make the item at the level you want.
Quotation
You get prices with the specification behind each price so you can compare offers on the same basis.
Sample Confirmation
Samples are pulled and sent for approval before any mass production starts.
Order Placement
We place the order in Chinese and hold the factory to the confirmed specification and delivery date.
Production Follow Up
Progress is checked during production and reported to you rather than left until the end.
Inspection and Packing
Goods are inspected counted and repacked at our warehouse where consolidation is needed.
Shipping and Documents
Booking export documents and shipping are arranged and the file is closed with after sale follow up.
Problems We Take Off Your Desk
Buying Trips and Market Visits
For buyers who come to China we arrange travel reservation and hotel reservation and provide personal escorts to manufacturers and wholesale markets all over the country. Walking a wholesale market with someone who reads the signage and knows which stalls are traders changes what you come home with.
We do not use enquiry forms. Send your requirement on WhatsApp or by email and a person will answer you.
Service Questions
What exactly does the commission cover
Sourcing, order processing, language translation, product inspection, shipping and documentation, order status notification and after sale follow up. The rate is between 3 and 7 percent depending on the products and the service.
Can you handle only part of the process
Yes. Some buyers already have the supplier and only need inspection consolidation and shipping. Tell us where you want us to start.
Do you arrange samples before mass production
Yes. Samples are pulled and sent for your approval before production starts so the confirmed sample becomes the standard the factory is held to.
Can you consolidate several suppliers into one shipment
Yes. That is one reason we keep a warehouse in Guangzhou. Goods arrive from different factories, are checked and counted, and go out as one shipment.
How do I get an update on my order
Order status notification is part of the standard service. You are told where the order stands rather than having to chase for it.
What happens if something is wrong after the goods arrive
After sale follow up is part of the service. Claims and replacement parts are taken back to the factory by our team.
Put One Order Through the Process
Send the specification and quantity and we will show you what the service looks like on a live order.