After Sales Support
Thank you for visiting our web site. Here is how to arrange a repair.
Step 1
Record the serial number on the backside of the machine. It is the serial number used to track the unit.
Step 2
Contact the authorized dealer you purchased the unit from for further assistance.
Step 3
If you cannot contact them directly, email [email protected] or [email protected]. We will reply within 24 hours on a working day and can contact your nearest agent to deal with it.
Answers
Frequently Asked Questions
How do I request a quotation?
Message WhatsApp +86 136 7608 9480 or email [email protected] with the model and quantity you need.
Which approvals do the products hold?
Most products have got design patents in China, with 3C, CE and RoHS, ETL, FCC and PSE approvals.
Do you accept OEM and ODM projects?
Yes. The company has a professional R&D and sales team with more than 15 years of R&D experience in the electrical appliances industry, and ODM and OEM design and manufacturing projects are welcome.
Which markets do you export to?
Products are mainly exported to the USA, Canada, Europe, Australia, Southeast Asia and Japan, with a reputation in over 50 countries and areas.
Next Step
Need Help With A Unit
Send the serial number from the back of the machine and we will take it from there.